General Order Information
- Please note: Orders CANNOT be changed, modified, or canceled after checkout!
- We will only accept one coupon code per order.
- If you use a discount code of 31% or more, the items that the code covers are FINAL SALE and cannot be returned back to us.
- If you have questions regarding our items prior to placing your order, or are having technical issues with ordering, please email us at firstname.lastname@example.org for assistance!
- We do offer free shipping on orders within the continental United States. **This does not include custom graphic T-shirt orders.
- Custom orders will be quoted a shipping price.
- Standard shipping orders take 5-7 business days to be processed and packaged before they are shipped out of our warehouse.
- Blue Country Boutique, LLC is NOT responsible for:
Delays with USPS or UPS shipping
Products that are lost or damaged in the mail. The US Postal Service or UPS will be responsible once we ship the packages.
Products marked delivered by the Post Office or UPS. You will need to contact your local Post Office or UPS Store to obtain information regarding your package.
- If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1-4 business days for your tracking information to show. In some rare cases, tracking information may not update, but you will still receive your order. Please contact us after the estimated delivery time has passed.
- All our shipments include Tracking with Delivery Confirmation. If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact the carrier directly to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.
- Carrier Contact Numbers:
- We are NOT responsible if the package is not delivered in the guaranteed shipping times as it may take 1-2 business days to process the order and we cannot be held liable for USPS guarantees. If the item is not delivered in time, please contact USPS or UPS. We will NOT refund additional shipping charges if USPS or UPS fails to meet their guaranteed shipping times.
- WRONG ADDRESS DISCLAIMER:
It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address. We do our best to speed up processing and shipping times, hence there is a very small time gap to cancel/change your order or to change the address of the order. If you decide to cancel your order or change your shipping address, please write to us at email@example.com with a subject line of: RECENT ORDER CHANGE as soon as you place your order. We will do our best to make the change, however we cannot guarantee that we will be able to do so.